Last Updated: August 2026
1.Introduction
Dongguan Taozhu Information Technology Co., Ltd. (hereinafter referred to as "we," "us," or the "Company") understands the importance of users' personal information and is committed to protecting its security. This Privacy Policy explains how we collect, use, process, and share your personal information in accordance with applicable data protection and privacy laws and regulations. This Policy applies to all software products, mobile applications, website services, and related marketing activities developed by us (collectively referred to as the "Services"). Please read this Policy carefully to understand how we handle your personal information.
2.Information We Collect
Information Provided by Users
When you use our Services, we may ask you to provide certain personal information that can directly or indirectly identify you. This information may include, but is not limited to:
‑ Name
‑ Email address
‑ Contact phone number
Providing this information is voluntary, but certain features or services may require it.
Information Automatically Collected
When you use our Services, we may automatically collect certain information, including but not limited to:
‑ Device Information: Such as device model, operating system version, and unique device identifiers.
‑ Log Information: Such as IP address, access time, pages or features viewed, links clicked, etc.
‑ Usage Data: Such as how you use our Services, including feature usage frequency and time spent on pages.
This information helps us understand user behavior and optimize the service experience.
3.How We Use the Information Collected
Providing and Improving Services
We use the information collected to provide, improve, and optimize our Services to ensure the best user experience. Specific purposes include, but are not limited to:
‑ Responding to inquiries and providing support
‑ Analysis and research to enhance services
Security Protection
We use the information collected to protect the security and integrity of our Services, and to prevent fraud and unauthorized access. Specific measures include, but are not limited to:
‑ Security monitoring and threat detection
‑ Incident response and recovery
Legal Compliance
Where required or permitted by law, we may use the information collected to fulfill legal obligations, resolve disputes, and enforce our agreements and policies.
4.Information Sharing and Disclosure
Legal Requirements
We may disclose information where required or permitted by law to comply with legal proceedings, government requests, or to protect our rights and property.
Merger, Acquisition, or Sale
In the event of an asset merger or sale, we may share your information. In such cases, we will notify you appropriately and ensure that the information is handled properly.
5.User Rights
Access and Update Information
You have the right to access the personal information we hold about you and to update or correct it when necessary. You can do this through your account settings or by contacting us.
Delete Information
In certain circumstances, you have the right to request that we delete your personal information. For example, if the information is no longer necessary for its original purpose, or if you withdraw your consent. You may submit a deletion request by contacting us.
Restriction of Processing
You have the right to request that we restrict the processing of your personal information. For example, if you contest the accuracy of the information or believe the processing is unlawful.
Data Portability
Under certain conditions, you have the right to request that we provide your personal information to you in a structured, commonly used, and machine-readable format, so that you may transmit it to other data controllers.
6.How We Protect Information
We take reasonable physical, technical, and administrative measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:
‑ Using encryption technology to secure data transmission and storage
‑ Implementing access controls and authentication mechanisms
‑ Conducting regular security audits and risk assessments
‑ Training employees on privacy and security best practices
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
7.Policy Changes
We reserve the right to amend this Privacy Policy from time to time. In the event of material changes, we will notify you via email, website announcement, or other appropriate means before updating this Policy. We encourage you to review this Policy periodically for any changes.
8.Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: [email protected]
We will respond to your inquiry as soon as possible and make every effort to address your concerns.
Dongguan Taozhu Information Technology Co., Ltd.